covid

Covid-19 Resources by Medicare Advantage Plans

In these uncertain times we want to make sure that you are aware of specific resources that are available with each of the Medicare Advantage Plans.  Please don’t hesitate to give us a call with any questions.

  • A Nurse hotline is available.  You may call 800-556-1555
  • Aetna also offers mail order for prescriptions.  It is done through CVS Caremark.  The phone number to get set up is:  833-570-6670.
  • Your current plan also includes telehealth services provided by TeleDoc.  Click HERE for more information.  
  • Please remember to take advantage of your OTC benefit if available.  These are items that you can order at no cost that are shipped directly to you.  To view the catalog click HERE.
  • Local pharmacies are now doing delivery at no cost for prescriptions.
  • A Nurse hotline is available 24×7.  Call member services number on your card.
  • Allwell also offers mail order prescription service through two companies.  The phone numbers to get set up are:  CVS: (800-624-1139) or through Homescripts: (888-239-7690).
  • Your current plan also includes telehealth services provided by Teledoc.  This free services is available 24/7 and can be accessed by calling 1-800-Teladoc (835-2362).  Click HERE for more information.
  • Early 30-day refills of prescription medications are available if desired so to have a supply on hand.
  • Local pharmacies are now doing delivery at no cost for prescriptions.
  • A Nurse hotline is available.  You may call 1-888-905-1172.
  • BCBS also offers mail order for prescriptions.  The phone number to get set up is:  800-446-8331.
  • Your current plan also includes telehealth services provided by Blue Care Anywhere.  Click HERE for more information. 
  • Early 30-day refills of many prescription medications are available to have an additional supply on hand.
  • Local pharmacies are now doing delivery at no cost for prescriptions.

Bright Health Telemedicine Information (Click Here)

  • Cigna has set up a Triage COVID-19 Phone Line: 800.233.3264
    • Hours: 8am – 5pm
    • Purpose: patients can call this number if they have questions/concerns about COVID.
  • A Nurse hotline is also available 24×7. (Phone number 800-627-7534)
  • Cigna also has mail order for prescriptions available.  It is done through Express Scripts.  Please contact your providers to forward current prescription information if desired.
  • Your current plan also includes telehealth services provided by MDLIVE.  This is available 24×7.  You can call 866-301-8658 to make an appointment.
  • Please remember to take advantage of your OTC benefit.  These are items that you can order at no cost that are shipped directly to you.  Please click on this link to see the catalog.  http://info.vertexinsurance.com/CignaOTC
  • Remember that Silver and Fit will also send exercise items with videos to the home.  You can call them at 888-886-1992.
  • If you are getting your prescriptions from the Cigna Medical Group they are now offering home delivery at no cost.
  • Cigna Urgent Care facilities are still open in certain locations. 
  • A Nurse hotline is available 24×7.  You may call 800-457-4708.
  • Humana also offers mail order for prescriptions.  It is done through the Humana Pharmacy.  The phone number to get set up is:  855-318-3756
  • Your current plan also includes telehealth services provided by MDLive.  You may call them to set up an appointment by calling 888-673-1992.  Click HERE for more information.
  • Please remember to take advantage of your OTC benefit if available.  These are items that you can order at no cost that are shipped directly to you.  To view the catalog click HERE.
  • Local pharmacies are now doing delivery at no cost for prescriptions.
  • A Nurse hotline is available 24×7.  Phone number 800-950-9355.
  • United Healthcare also offers mail order for prescriptions.  It is done through OptumRx.  Please call 877-889-6358 to set up.
  • Your plan also includes telehealth services provided by Amwell.  Please visit their site to make an appointment by clicking HERE.
  • Please remember to take advantage of your OTC benefit if available.  These are items that you can order at no cost that are shipped directly to you.  Orders can be placed here: www.HealthyBenefitsPlus.com/HWP
  • Local pharmacies are now doing delivery at no cost for prescriptions.
  • United Healthcare is providing an emotional support line for you to call any time at 866-342-6892. This 24/7 Help Line is staffed by professionally trained mental health experts. It is free of charge.